Introduction
Welcome to our website, buttoneddown.shop!
These Terms and Conditions (“Terms”) govern your access to and use of our website and online store as well as your placement of any orders for products available on our website. Please read these Terms carefully before using our website. By accessing, browsing or otherwise using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and to comply with all applicable laws and regulations. If you do not agree to these Terms, you are not authorized to access or otherwise use this website.
We may periodically change, remove, add to, or otherwise modify these Terms, and the most current version will always be posted on our website. It is your responsibility to periodically check these Terms for updates. Your continued use of our website constitutes your acceptance of any changes.
Section headers are for convenience only and shall not affect the interpretation of these Terms.
Use of Website and Services
You must be at least 18 years old to use our website and place orders. Use of and access to our website is void where prohibited. By using our website, you represent and warrant that (a) you are at least 18 years of age; (b) you have not previously been suspended or prohibited from using our website; and (c) all registration information you submit is truthful and accurate.
All information and content on our website is protected by copyright owned by Buttoned Down® or by the original creator of the material. You may use our website for informational, non-commercial purposes only, provided you keep intact all copyright and other proprietary notices. You may not engage in systematic retrieval of content from our website to create or compile a collection, database or directory without our prior written permission. Engaging in these prohibited activities may subject you to legal liability.
We grant you a limited, revocable, and non-exclusive license to access and make personal use of our website. This license does not include any rights to resell, reproduce, modify, display, distribute, publicly perform or make available to the public any portion of our website, except with our explicit written permission.
You must abide by all applicable laws and regulations, including all copyright notices, when using or accessing our website. You may not interfere with the proper operation of our website and online store through the use of any virus, device, information collection or transmission mechanism, software or routine, or access or attempt to gain access to any data, files, or passwords related to the website through hacking, password or data mining, or any other means.
Placing Orders
You may browse our website and online store without registering for an account or providing any personal information about yourself. To purchase products available on our website, you must register and create an account. When you create an account, you agree to provide complete and accurate information about yourself, maintain the security of your login credentials, and accept full responsibility for all activities that occur under your account.
All purchase orders placed by you on our website are subject to product availability and acceptance by Buttoned Down® of your order. We reserve the right to impose quantity limits on orders or reject all or part of an order for any reason prior to acceptance. If your order or part of an order is rejected, we will attempt to notify you using the email address provided with the order.
To place an order, you must be at least 18 years of age and possess a valid credit or debit card issued in your name. You represent and warrant that (a) you are at least 18 years old; (b) the credit/debit card information you supply is true, correct and complete; (c) charges incurred by you will be honored by your credit/debit card company; and (d) you will pay the charges incurred by you at the posted prices, including tax, if applicable.
You expressly authorize us to charge your credit or debit card for any purchases made through our website as well as any shipping fees, taxes or duties related to your purchases. By submitting an order, you represent and warrant that you are authorized to make the purchase using the designated payment method.
We strive to provide current, complete, and accurate pricing when you place your order. However, if we discover an error in the price of any products you have ordered, we will attempt to notify you as soon as possible so you can confirm whether you would like to place the order at the correct price. Buttoned Down® shall not be obligated to sell any products at the incorrect lower price if the pricing error is obvious and unmistakable.
Shipping & Delivery
We will pack, address, ship and deliver your purchase to you at the shipping address you provided with your order. Please ensure your shipping address is complete and accurate to avoid delays. We are not responsible for undelivered or late shipments due to an incorrect, incomplete or invalid address.
We will use commercially reasonable efforts to ship orders within the time estimate provided at the time you place your order. However, delivery dates and times may vary due to differences in product availability, shipping carrier, delivery location, customized products, and volume of orders.
Shipping and delivery charges will be calculated and displayed at checkout based on weight, dimensions and destination. You are responsible for all shipping and handling charges specified during the checkout process. Shipping carriers, rates and estimated delivery dates are chosen and provided by Buttoned Down® at our sole discretion.
For domestic U.S. orders, title to products and risk of loss transfers to you when your order is delivered to the shipping carrier. For international orders, title and risk of loss transfers to you at the time your order leaves our facilities. You are responsible for filing any claims with carriers for damaged and/or lost shipments.
Returns & Exchanges
If you are not completely satisfied with your purchase, you may return it for a refund or exchange, subject to the conditions below.
- All return requests must be initiated within 30 days of shipment delivery.
- Returned items must be in new, unused condition with original tags and packaging.
- You are responsible for return shipping costs unless the return is due to our error.
- Custom orders and monogrammed items are final sale and cannot be returned or exchanged.
To initiate a return, please contact our Customer Service team by email at [email protected] or by phone at 1-800-555-1234. We will provide instructions on how to return your item to us.
Once we receive and inspect the returned item(s), we will process your refund or exchange. Refunds will be issued to the original payment method used for purchase within 7-10 business days of receiving the return. You will be notified by email when your refund has been processed.
Exchanges are subject to availability and must be of equal or lesser value. If the exchange is of lesser value, any difference in price will not be refunded. Only one exchange is allowed per original purchase.
We reserve the right to refuse any return or exchange for products that are not in like-new condition with tags, show signs of wear, are damaged, or are otherwise non-conforming.
Product Warranties
All Buttoned Down® products come with a limited manufacturer’s warranty covering defects in materials and workmanship. Warranty coverage, duration, and remedies vary by product. Please refer to the specific warranty information included with each product for details.
If you discover a defect and wish to make a warranty claim during the coverage period, please contact our Customer Service team with details and proof of purchase. We will assess the claim and determine the appropriate resolution, which may involve repair, replacement, or refund at our sole discretion.
Warranty coverage does not include normal wear and tear, accidental damage, damage caused by improper use or care, stains, discoloration or alterations made by customers. The warranty is non-transferable to subsequent owners.
User Content
We may provide you the opportunity to post reviews, comments, photos and other content on our website. Any content you submit is subject to the following terms:
- You affirm you are the owner of any content submitted or have permission from the rightful owner to share the content.
- You grant us a non-exclusive, royalty-free license to host, store, modify, copy, transmit, display, and distribute your content. This license ends when you delete your content from our website.
- You must not share content that is obscene, illegal, threatening, racist, defamatory, infringing of intellectual property rights, invasive of privacy, or otherwise injurious.
- We may monitor, modify or remove your content at any time for any reason without notice to you.
- You are solely responsible for any content you share and will be liable for any harm resulting from your submissions.
Any personal information shared in user content may be collected and used in accordance with our Privacy Policy. We do not claim ownership over your content, but sharing content on our website grants us certain rights and permissions with respect to its use.
Intellectual Property
Buttoned Down® and our logo and other product names, logos and materials displayed on our website are trademarks belonging to us. Our trademarks and trade dress may not be used in connection with any third party products or services without our prior written consent.
The website content, product catalog, designs, text, graphics, interfaces, trademarks, logos and service names are protected by intellectual property rights owned or licensed to us. Nothing in these Terms constitutes a transfer of any intellectual property rights. Accessing, browsing or otherwise using our website does not grant you any license to reproduce, distribute, modify, perform, publicly display or make available to the public any portion of our website.
Disclaimers and Limitations of Liability
Our website and products are provided on an “as is” basis without warranties of any kind to the fullest extent permitted by law. We expressly disclaim any and all warranties and representations express, implied or statutory, including any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement.
We make no representations or warranties about the accuracy, reliability, completeness, safety, quality, timeliness, price, compatibility or availability of any products, content or services displayed on or offered through our website. We do not warrant our website will operate error-free, that defects will be corrected, or that our website or servers are free from viruses and other harmful content or code.
To the fullest extent permitted by law, Buttoned Down® will not be liable for any direct, indirect, punitive, special, incidental or consequential damages arising from or related to the use of or inability to access and use our website and online services.
You agree we are not liable for any damages in excess of any amount paid by you to Buttoned Down® in connection with your purchases via our website during the prior year, or any greater limitation on damages imposed under applicable law.
Indemnification
Upon request by Buttoned Down®, you agree to defend, indemnify and hold harmless Buttoned Down® and our parent company, affiliates, employees, officers and directors from and against any third-party claims, damages, costs and expenses, including reasonable attorneys’ fees, arising from or related to your use of our website, any content you submit, post or share on our website and your violation of any term in these Terms.
Termination
We reserve the right to refuse or terminate your access to our website at any time without notice if you violate these Terms, engage in any illegal or fraudulent use of the website or disrupt our business operations. All provisions which by their nature should survive termination of these Terms shall survive, including disclaimers of warranties, limitations of liability, indemnification obligations, and applicable law.
General Terms
- These Terms are governed by the laws of the State of Tennessee without regard to conflict of law principles. You agree to submit to the personal and exclusive jurisdiction of the state and federal courts located in Nashville, Tennessee for resolution of any lawsuit or court proceeding permitted under these Terms.
- Our failure to exercise or enforce any provision of or rights deriving from these Terms shall not constitute a waiver of such provision or right.
- You may not assign or transfer these Terms or any rights or licenses granted hereunder. Any purported assignment will be null and void.
- We reserve all rights not expressly granted in these Terms. If any provision of these Terms is deemed unlawful, void or unenforceable, that provision is deemed severable and does not affect the validity or enforceability of the remaining provisions.
- These Terms constitute the entire agreement between you and Buttoned Down® relating to their subject matter and replace all prior understandings, communications and agreements, oral or written, relating thereto.
Thank you for visiting our website! Please feel free to contact us at [email protected] if you have any other questions or concerns about these Terms.
