Introduction
At Buttoned Down® Shirt, Dress Shirts, Vest (“Buttoned Down”, “we”, “us”, or “our”), we respect the privacy of our users (“you” or “your”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information through the buttoneddown.shop website and any other online services provided by Buttoned Down (collectively, our “Services”).
Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read and understand this Privacy Policy, and agree to abide by its terms. If you do not agree to this Privacy Policy, please do not access or use our Services.
What Information Do We Collect?
Information You Provide To Us
We collect information you provide directly to us when using our Services. This includes:
- Account information: We collect information such as your name, email address, phone number, login credentials (username and password), and profile photo when you register for an account with Buttoned Down. We also collect your billing and shipping addresses when you make purchases through our Services.
- Order information: We collect information about the products you purchase from us, including the items purchased, date of purchase, purchase price, shipping and billing details, and other order details.
- Payment information: We collect certain payment and billing information when you register for paid features or make purchases through our Services. This may include credit/debit card details, bank account information, and billing address.
- Communications: If you contact us directly, we may receive additional information about you. For example, when you contact our customer support team, we will receive your name, email address, phone number, the contents of a message or attachments that you may send to us, and other information you choose to provide.
Information Collected Automatically
We also collect some information automatically:
- Log information: We collect browser and device information when you access our Services, including IP address, device ID and type, operating system and browser type, referral URLs, onsite behavior and usage information, dates and times of website requests, and other related information.
- Usage information: We collect information about your interactions with our Services, including the pages or content you view, dates and times of access, page navigation, and how you engage with and navigate through the Services.
- Location information: With your consent, we may collect information about your precise location via GPS, WiFi, wireless network triangulation and other technologies. We use location information to provide location-based services such as store finder features.
- Cookies and other tracking technologies: We use tracking technologies like cookies, web beacons, pixels, tags, and scripts to collect information and customize your experience on our Services. These technologies allow us to know if you have interacted with our email communications, understand your use of our Services, improve your experience with our Services, and customize the content we show you. For more information about these technologies and how we use them, please visit our Cookie Policy.
- Social Media Widgets: Our website includes social media tools and widgets (such as Facebook “Like” and “Share” buttons). These features may collect information about your IP address and page you are visiting on our website, as well as set a cookie to enable the feature to function properly. Social media features are either hosted by a third party or hosted directly on our website. Interactions with these features are governed by the privacy policy of the company providing them.
Information from Other Sources
We may obtain other information, including personal information, from third party sources and combine that with information we collect through our Services. For example, if you create or log into your Buttoned Down account through a third party social media site like Facebook, we may access information about you from that site, with your permission. The use of the information we collect from those third party sites is governed by this Privacy Policy.
How Do We Use this Information?
We use the information we collect for a variety of purposes, including:
- Provide, operate, optimize, and maintain our Services.
- Send you product shipping confirmations and order updates.
- Process your payments and refunds.
- Contact you about your orders and purchases.
- Provide customer service and respond to inquiries.
- Send administrative information to you, such as changes to our terms, conditions, and policies.
- Send you surveys and marketing communications that we believe may interest you, including promotions and special offers.
- Personalize your experience using our Services by presenting products and offers tailored to you.
- Allow you to participate in sweepstakes, contests, or other promotions.
- Aggregate and anonymize information to conduct business analysis and market research to improve our Services.
- Detect and prevent fraud, spam, abuse, security and technical issues with our Services.
- Conduct investigations and address disputes related to use of our Services.
- Comply with our legal obligations and enforce our agreements, including investigation of potential violations thereof.
- For any other purpose disclosed to you at the time we collect information or pursuant to your consent.
With Whom Do We Share Your Information?
Vendors and Service Providers
We may share your personal information with third party companies who perform services on our behalf, based on our instructions and in compliance with applicable laws, this Privacy Policy, and any other appropriate confidentiality and security measures. These include service providers for:
- Payment processing
- Order fulfillment and delivery
- Product customization
- Marketing and advertising
- Information technology services
- Legal, accounting, and other professional service providers
Business Transactions
Your information may be transferred to another entity (either an affiliated entity or third party) in connection with or during negotiation of any merger, financing, acquisition, bankruptcy, dissolution, transaction or proceeding involving the sale, transfer, divestiture or disclosure of all or a portion of the business or assets.
Social Media Platforms
We may provide functionality that enables you to connect your Buttoned Down account with an account on some social media platform like Facebook or Google. When you connect with your social media account, we may share the information you agreed to share with that social media platform. The use of that information will be governed by the social media platform’s privacy policy.
Legal Requirements
Buttoned Down may disclose your information to law enforcement, government officials, or other third parties when:
- Compelled by subpoena, court order, or other legal procedure.
- We believe the disclosure is necessary to prevent damage or financial loss.
- Disclosure is necessary to pursue remedies available to Buttoned Down.
- Disclosure is necessary to comply with our legal obligations, including investigation of alleged or actual illegal activity.
- Disclosure is otherwise required by law.
Aggregated Information
We may share information about how users, collectively, use Buttoned Down Services, with our partners for business purposes. However, this information is aggregated and anonymized such that individual users cannot be directly identified.
Affiliates
We may share your personal information with our Company affiliates for purposes consistent with this Privacy Policy. Our affiliates will process your personal information in accordance with this Privacy Policy.
Other Parties With Your Consent
In addition to the sharing described in this Privacy Policy, we may share information about you with other parties for any other purpose disclosed to you at the time we collect the information or pursuant to your consent or direction to do so.
Third Party Websites and Services
Our Services may contain links to or integrations with third party websites, apps, or other services. Buttoned Down is not responsible for the privacy practices of these third parties. We encourage you to read their applicable privacy policies before providing them with information.
International Data Transfers
Buttoned Down is based in the United States and has service providers in other countries. Your personal information may be transferred to the United States or other locations outside of your state, province, country, or jurisdiction where privacy laws may not be as protective as those in your country of origin.
Users located in the European Economic Area (“EEA”) should note that we transfer personal data outside the EEA to the United States and rely on appropriate safeguards permitted under applicable data protection laws.
Data Retention
We retain personal information as long as needed to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by applicable law (such as tax reporting requirements).
Your Choices
Marketing Communications. You can opt out of receiving promotional communications from Buttoned Down by using the unsubscribe link within each email, updating your email preferences within your account settings page, or by contacting us. Even if you opt out, we may still contact you for non-promotional purposes such as order and billing confirmations, responding to your requests, or providing other transactional information about your account.
Location Preferences. You can enable or disable location services when accessing our mobile application through your device settings or app permissions.
Cookies and Tracking Technologies. Most web browsers are set to accept cookies by default. You can remove or reject cookies in your browser’s settings. Please note that removing or rejecting cookies could affect the availability and functionality of our Services. For more information about cookies and how we use them, please visit our Cookie Policy.
Closing Your Account. You may close your Buttoned Down account by emailing customer support. Please be aware that after closing your account, we may retain certain information associated with your account for analytical purposes and recordkeeping integrity, as well as to prevent fraud, collect any fees owed, enforce our terms and conditions, take actions we deem necessary to protect the integrity of our Services or our users, or take other actions otherwise permitted by law. In addition, if certain information has already been provided to third parties as described in this Privacy Policy, retention of that information will be subject to those third parties’ policies.
Your Rights
If you are located in the European Economic Area, you have certain rights and protections under the law regarding the processing of your personal data, including the right to access, rectify, and delete your data. Learn more about your EEA rights here.
Residents of certain states may have additional rights under applicable state laws.
Data Security
While no online service can guarantee absolute security, we have implemented administrative, technical, and physical safeguards to help protect your personal information against unauthorized access, use, modification, or disclosure. However, no security measures can be 100% effective and we cannot guarantee the security of your information.
Children’s Privacy
Our Services are intended for a general audience and not directed to children under the age of 13. We do not knowingly collect any personal information from children under 13 without parental consent. If you believe we may have collected personal information from someone under the age of 13, please contact us.
Changes to this Policy
We may make changes to this Privacy Policy from time to time. If we make any material changes, we will provide notice through our Services, or by other means to provide you the opportunity to review the changes before they become effective. We encourage you to periodically review this page for the latest information on our privacy practices.
Contact Us
If you have any questions about our Privacy Policy or information practices, please feel free to contact us at:
Buttoned Down® Shirt, Dress Shirts, Vest
[email protected]
